E-shop LEMONGRASS HOUSE IN LATVIA orders delivered throughout the territory of Latvia .

When placing an order, an additional delivery fee will be applied depending on the type of delivery you have chosen. Delivery is free for purchases worth 39 EUR .

For your convenience, we offer different types of delivery:
 

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Delivery method Delivery time Delivery fee

Omniva parcel terminal  

2-5 business days EUR 2.50

For purchases over 39 EUR - free

Latvijas Pasts parcel terminal   2-5 business days EUR 2.50

For purchases over 39 EUR - free

DUS Cirkle K 2-5 business days EUR 2.50

For purchases over 39 EUR - free

Express courier throughout Latvia 2-3 working days EUR 4.00

For purchases over 39 EUR - free

 

ADDITIONAL PROVISIONS
Delivery time after receiving the order confirmation is 2-5 working days, unless a different delivery time is specified for a specific product. If we are unable to ship your order within the specified time, we will contact you to inform you of the expected shipping date.

The seller reserves the right to send the buyer's order in one delivery or in parts. If your order is scheduled to be delivered in installments, we will contact you to inform you of the expected shipping date for each individual installment.

All promises of delivery time by the seller are made in good faith, but these are assumptions based on information provided by third parties (delivery service providers). If the delivery time exceeds the promised delay due to third parties, the seller is not liable for any loss, expense or other loss caused by the delay in delivery.

The seller confirms that the goods included in the order, when prepared for delivery, are properly and carefully packaged. In the event that upon receipt of the delivery, you find damage to the outer packaging or a shortage of goods in accordance with the goods order accompanying document, you must immediately photograph the defects and inform the seller of the case. The seller will accept a delivery complaint if you write to the emailinfo@lemongrasshouse.lv immediately, but not later than within 7 days after receipt of the order. If you submit information later than 7 days after receiving the order, claims for damages will not be considered.